Survey QA Proofreader

Telcare is a Boca Raton-based survey firm looking for a work-at-home, part-time proofreader to read and edit typed responses to open-ended questions.  This involves editing for spelling, grammar, syntax, and logical errors.  When there are logical or contextual errors, the proofreader will need to listen to voice recordings and ascertain what updates or changes to make to the written text.  On occasion, the proofreader will need to move or copy content from one open-ended answer to another.  Lastly, the proofreader will need to code or bucket the text responses using a list of standard topics or pre-codes.

Working with Telcare requires a moderate level of computer and Internet knowledge. A successful candidate needs to be comfortable downloading and uploading files, attaching files to emails, saving and finding files on computers, file transfers, renaming files, and using a website interface. Candidates should have a good working knowledge of the major document file formats and their associated software programs. As we also sometimes get documents that misbehave, so some ability to troubleshoot technical problems is helpful.  In addition, applicants must have reliable access to the Internet, the ability to access the Internet several times a week, be committed to quality editing, have a responsible and flexible attitude, work well under pressure, adhere to deadlines, and provide a consistently superior level of work.  Before sending resumes / CVs / cover letters, please check the following requirements:

We are a drug-free workplace, any offer of employment is contingent on passing a drug test.

Required Skills:

  • The ability to work independently, accurately, and quickly on deadline
  • An excellent command of English and/or Spanish language
  • The ability to condense logical thoughts so that text fits into allotted space
  • Proficiency in MS Word and its Track Changes feature
  • Technical ability to utilize web-based survey capture and call recording tools
  • The ability to determine if information is missing based on requirements
  • Call Center open-ended editing experience (preferred)

Duties:

  • Make changes to copy based on a client’s guidelines, along with spelling, grammar, syntax, and logical errors
  • Manage time to meet deadlines
  • Listen to web-based voice recordings in order to make editorial changes
  • Code or bucket written text into pre-determined, numeric categories or topics

Applicants must:

  • Be willing to work as an independent contractor
  • Have a reliable high-speed Internet connection and Windows-based computer.
  • Be able to work start work after 12:00 Midnight ET and complete the work by 7:00AM ET
  • Be willing to work approximately 3-4 hours daily (potential growth)

Additional Information:

Contract rates will only be discussed personally with potential candidates.
Growth opportunity: Responsibility and salary increases.

Applications:

Apply for this opportunity by clicking here and attaching your resume to the email.  Only happy, well-adjusted, mature, experienced people need apply.