Telcare is your one-stop shop for client retention services, especially customer satisfaction surveys. We take the mystery out of your customer’s experience history. Our super flexible Online Survey Reports secure site will give you the detailed feedback you need to understand the survey response data. Telcare’s comprehensive Survey Development & Consulting services will take you from A to Z in the survey process.
Dave Gould, Senior Program Attorney, 13th Circuit, Florida Guardian ad Litem Program
“It was critically important for us to gauge whether recent training had successfully addressed staff concerns. Telcare cut through the haze and allowed us to get exactly the information we needed. Thanks to them we’ve not only been able to measure the effectiveness of our training techniques, but also tailor future strategies as well. In a world where information is power, Telcare has given us the tools we need to become even more powerful advocates for the best interest of the children we serve.”