Telcare is your one-stop shop for client retention services, especially customer satisfaction surveys. We take the mystery out of your customer’s experience history. Our super flexible Online Survey Reports secure site will give you the detailed feedback you need to understand the survey response data. Telcare’s comprehensive Survey Development & Consulting services will take you from A to Z in the survey process.
Guardian ad Litem
Dave Gould, Senior Program Attorney, 13th Circuit, Florida Guardian ad Litem Program
“It was critically important for us to gauge whether recent training had successfully addressed staff concerns. Telcare cut through the haze and allowed us to get exactly the information we needed. Thanks to them we’ve not only been able to measure the effectiveness of our training techniques, but also tailor future strategies as well. In a world where information is power, Telcare has given us the tools we need to become even more powerful advocates for the best interest of the children we serve.”
How do you know you need us?
Of course all companies and organizations can benefit from putting more effort into their customer retention programs. The question is...do you need our assistance? We've devised this easy 5-question test to determine your emphasis on customer satisfaction. The best part is that the questions are windows into how we can assist you!
Take this easy test and see how you do!